#02 Retrofit – Add A Handle
We are now able to offer a service to add a handle to your #02 bags!
You can chose your handle colour and any personalisation that you would like on your handle. We will fit the popper for you and return your bag with new handle. It is also possible to order additional coloured handles should you wish to have lots of different options you can do that here.
This listing is for the service only and not the full item pictured.
All handles are 14″ long and will be attached using a press stud/popper attachment so that they’re easy to attach to bag straps, belt loops, other handles.
If you would like your handle personalised please add text to the box above and the cost will be added to your total order.
You as the customer are responsible for delivery to Hide & Hammer, an address will be available on your invoice, please ensure that your order number is written somewhere in the parcel so we are able to process your order as quickly as possible.
Please note that lead times may vary however we intend to get your order processed and back to you within 6 weeks. All orders will be shipped back via recorded delivery to ensure safe return.
Orders aim to be packed and shipped within 3 working days of receiving the order. This does not include any UK weekends or bank holidays, or any Hide & Hammer scheduled annual leave that will be clearly stated on the website and on Instagram, and is subject to change in extenuating circumstances. Once your order has been shipped, you will receive a shipping notification with a tracking number. Working days are counted as Tuesday – Friday due to childcare needs.
If you place an order with an item on pre order your order will be shipped when ALL items are available. If you would like the orders to ship separately then please place two individual orders.
All items are shipped with Royal Mail UK, and the method varies depending on the item destination. Each method requires you to select a method of postage at check out for example, when shipping within the UK you have the option of 1st class, 1st Class Tracked and Signed or 2nd Class Tracked and Signed. Please see out FAQ’s for specifics
UPDATE – As of the 1st June 2020 all orders will be shipped tracked… There will be no exceptions owing to the current strain on our postal system parcels have been delayed or gone missing. In order to provide you all with the best service possible we have reduced the cost of tracked shipping across all our products however it is now the only option available.
All products are shipped in heavy duty, recyclable paper bags or boxes. This is a more expensive shipping option to Hide & Hammer, however we feel that it is important to reduce our environmental impact as much as possible. As such, we kindly ask our customers to recycle or reuse these paper envelopes.
Hide & Hammer can not accept responsibility for the loss of any items in the postal system and as such will have to wait the time allotted by Royal Mail before being able to claim a refund for the items and then resend them to you IF the item is in stock, if not an alternative or a refund will be arranged with you.
We are now offering a couple of different personalisation options, please have a look through the information below and contact us should you have any further questions.
There are two placement options – at either end of the strap so that you can see the lettering from the front of the bag whilst it’s sitting in front of you, this works very well with initials, Instagram or Ravelry names and alike. In this the letters will be stamped on your handle twice. The second option is to have the the lettering in the centre of the handle so that you can see the lettering when you are carrying the bag, this works very well for longer sayings and phrases. Phrases such as “Not all who wander are lost” would fit beautifully across the centre of a strap.
It is important when placing your order that you select the correct price for the amount of letters you would like from the drop down menu. There is a limited number of characters that can be fitted onto our hot foil press and as such it’s a very time consuming process to create long text, however it does look absolutely stunning! The pricing options on the website reflect just how much work goes into creating a unique item for you.
Please note that when completing your order we will use your spelling and punctuation exactly! This includes full stops between letters if you would like initials and alike.
Personalised items are non refundable unless there is a fault with the item.